Nothing can damage the reputation of touristic facilities or hotels more than a lack of security. Hotel security does not end at the hotel door. Event and accommodation venues are part of the local environment. Therefore, facilities that provide high standards of quality customer service are “mostly the safest places to work”. On the other hand, the message of travel companies that provide inadequate customer service shows that they do not take into account the peace and security of their guests. In addition, hotels, where employees must take care of their workplaces, need to be safer. Good guest safety and security procedures are the first step in creating a safe environment.
In hotel management, sometimes managers have to hire people with insufficient resumes due to seasonal reasons. Falkan security guards, at the point of ensuring room entrances and exits, usually have to monitor who enters the guest room and whether the employees have a criminal record before (if their duties, authorities and permissions are given by the agency). Our company's security personnel have to check the face and identity of each customer in order to ensure good tourism security.
Within the framework of consultancy services, Falkan Private Security Company collects information from the hotel management about the cultural habits and traditions of hotel guests. Our company, which trains its staff in this regard, consists of experienced personnel in the field of communication. Security and hotel management departments should develop security templates that meet not only the facilities but also the cultural needs of hotel guests.
Falkan security personnel use the necessary security equipment to protect the facilities and guests, strictly control the alarms at the entrances and exits, and check the passwords in encrypted areas. They constantly check the security cameras, including the elevators, and regularly perform equipment inspections to determine what changes need to be made to the entire security system by planning a "safe area" just in case.
How to Create a Resort Security System?
Even the garbage areas in the hotel should be protected and customers should be guided in this context
Ensuring that all parking areas are illuminated and detecting missing areas
Checking the hotel's ventilation system
Continuously checking all fire exits and emergency exits
Evacuating guests from the hotel in any possible dangerous situation (fight, attack, argument, terrorist attack or fire)
Making a contingency plan in case of a sudden power outage
In addition, we also meet the needs of security personnel who speak foreign languages. Foreign language proficiency allows communication with guests who speak foreign languages in today's international travel world and can communicate when necessary.
In the tourism sector, regarding holiday village security; We successfully provide services within the framework of Law No. 5188 with experienced private security personnel against illegal activities such as theft, extortion and assault
Falkan Security and Consultancy Services Ltd. Şti is a company that can provide security services specific to the holiday village it will serve instead of the uniform security rules applied in the facilities it will protect, owns the facility as its own workplace and provides continuous in-service training to the officers it assigns in this regard.
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