FALKAN GROUP OPERATION MANAGEMENT

Planned operational model for security, cleaning and human resources processes

We provide sustainable solutions to institutions by professionally managing discovery, analysis, planning, implementation and reporting processes.

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OUR OPERATION PHILOSOPHY

Every service starts with the right analysis and the right planning.

At Falkan Group, we do not see our operational processes merely as personnel supply or service initiation. In every project, we first analyze the location, risks, cleaning requirements, workforce needs and client priorities.

Security

Risk analysis, security procedures and field implementation.

Cleaning

Hygiene planning, equipment management and quality control.

Human Resources

Recruitment, personnel administration and performance monitoring.

STEP BY STEP

Service Initiation Process

We professionally manage the startup process for security, cleaning and human resources services through discovery, assessment and proposal steps.

Discovery and Analysis

The service location is visited, the existing structure is reviewed and operational needs are identified.

Site visit
Security risk analysis
Cleaning needs assessment
Human resources needs assessment
Physical security measures
Electronic security measures
Perimeter fencing and barriers
Emergency and fire safety planning
Determination of security procedures

Assessment and Planning

Client priorities, duty practices and operational needs are determined to prepare an applicable solution plan.

Determination of workplace duty practices
Determination of client priorities
Determination of personnel needs
Creation of the cleaning operation plan
Creation of security procedures
Presentation of recommendations
Preparation of risk assessment report
Determination of additional service needs

Proposal and Solution Presentation

According to the identified needs, an economical, sustainable and institution-specific service model is created.

Security service proposal
Cleaning service proposal
Personnel recruitment proposal
Operational budgeting
Alternative solution models
Cost-effective service plan
Sustainable operational structure

WORKFLOW

Operation Process

Our operation process plans, implements and monitors security, cleaning and human resources services within an integrated system.

Private Security Operations

Creation of duty points
Shift planning
Patrol system
Entrance and exit control
Camera and alarm systems
Emergency management

Cleaning Operations

Daily cleaning plans
Periodic maintenance works
Hygiene inspections
Equipment management
Facade and outdoor area applications
Quality control processes

Human Resources Operations

Personnel recruitment
Interview processes
Documentation and personnel affairs
Onboarding processes
Performance monitoring
Personnel management

Personnel Training

Security training
Occupational health and safety
Emergency response training
Corporate behavior training
Cleaning staff training
Professional duty awareness

Operation Management

Field inspections
Regional manager controls
Customer feedback
Operation reports
Personnel coordination
Continuous improvement activities

OPERATIONAL REPORTING

Reporting and service evaluation process

To make service quality sustainable, we regularly carry out evaluation, analysis and reporting processes throughout the operation.

Service Evaluation Form

Regular measurement of service performance and collection of customer feedback.

Operational Reporting

Regular reporting of security, cleaning and personnel processes.

Risk Analysis

Identification of possible risks, planning of preventive measures and reporting.

Quality Control

Monitoring quality standards in cleaning, security and human resources services.

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